Process Associate - Content Moderation

Process Associate - Content Moderation - Genpact

Date Posted: Feb 23, 2026

Job Detail

Location:

Hyderabad, Telangana, India
Company:

Genpact
Type:

Full Time/Permanent
Shift:

First Shift (Day)
Career Level:

Experienced Professional
Positions:

11
Experience:

Any Experience
Gender:

No Preference
Degree:

Graduate

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Job Description

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.

We are inviting applications for the role of Process Associate, Content Moderation - English

We’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.

Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment

Responsibilities

•Provide resolution to maintain standards of quality

•Review content and provide resolution based on prescribed guidelines

•Recognize trends and patterns and raise issues timely

•Provide insights to help improve the support to the users

•Maintain a thorough understanding of process and policies

•Provide excellent customer service to our customers

•This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Skills Required

Apply Now

Company Overview

Genpact

Hyderabad, Telangana, India

0 Current Jobs Openings

Genpact is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions... Read More

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